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Rating 2/10

I will NEVER order from Ozbo again! I waited for more than two weeks for items that were "in stock and available for immediate shipment". When I never received a shipping notice I sent two messages to their "help" address. The automatic response assured me that I would be contacted within 24 hours with information about my order. I was never contacted. I then made several calls to their 'customer service' number. After the sixth attempt I finally reached someone only to be told that the items were backordered! I had never received this information. I was again assured that I would be contacted within 24 hours with information about when I could expect my order. I never received a call back or email from Ozbo. In complete disgust at this poor customer service I cancelled my order and found the item on another website. I received it within a week.

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