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Should be 0 stars

I wish I could give 0 stars. My item has been in pre-shipment for over a week and when I email them, No reply. When I call them...I sit on hold endlessly. Tried their "give us your number and we'll call you back when it's your turn", yea they're never calling me back. The only thing they are fast at is taking your money. Disputed the charge with my bank.

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