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didnt come

terrible company. did not deliver. said mattress was going to arrive two weeks before they could get it. Planned my entire move around it. Had to stay in hotels at my own expense for 4+ days until I could get another mattress.

Amerisleep's Avatar
posted Aug-08-2018

A rep from Amerisleep, Amerisleep,has responded

“Hi. Thank you for reaching out. I’m sorry that we weren't able to get your mattress to you in a timely manner. Once our mattresses ship out via FedEx, we're unable to offer an expedited shipping option, as FedEx cannot change the shipping method once the package is in transit. That said, if we could've caught it prior to shipment, we would have been able to edit the shipping method for you. Again, I do want to apologize for the delay you had in getting your mattress. If you do have any further questions, comments, or concerns, please don’t hesitate to reach out to us directly at (800) 500-4233.”

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