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Rating 2/10

backorder runaround

ordered a security camera system from Lorex.com. Lorex advised system was backordered will ship in 2 weeks. Call backed in 3 weeks, since I did not get any notification. They advised system is in will ship immediately.2 weeks go by, still no system. Had to call them again, since I did not hear anything. They advised system backordered will ship once it gets here. They initially would not give me a date, when pressed they said will be sent in 2 weeks. Never got item, cancelled order. If you get a backorder from Lorex cancel immediately, they will just string you along and never notify you. Customer Service is horrible.

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