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Rating 2/10

Tower Hobbies CROOKS!

Tried to order a new RC kit and take advantage of their so called "easy pay" plan. I had to sign up for a account to do this, so no big deal. I did all of this placed my order and all looked well. Later that day I get a email from their customer service department saying that they have cancelled my order because I already had a account with them. I email them back saying this is my first order, I've never bought anything from you except on Ebay (Omni Models). They then email back saying that although I didn't have account before my account shares some details with someone that did and that they have the right to refuse ordering privileges. What a friggin JOKE!!! On top of it, Tower charged my bank card the initial payment even though they cancelled my order, now I am fighting to get my money back. After this mess, I went onto Amain.com and purchased a new Losi 22 3.0 buggy kit. I will not buy anything asscociated with Great Planes (Tower Hobbies) ever again.

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