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ramsee666

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Rating 2/10
1/5

TMobile is horrible to deal with

After being with the company for 20 years (since they were VoiceStream), I had to close my account with TMobile. To start, it has the worst reception of any carrier in NJ. They make you buy a signal booster which marginally works. When they upgraded the service in the area not only did it NOT help my cell signal, it also caused problems on ALL my phones on the account. TMobile refused to help and I had to cancel service. Not only did they charge me full price for bad service, but they charged me two months AFTER I switched carriers. And then they charged me 300 dollars for the signal booster with a note saying I had 60 days to return it. WOW. I switched to Cricket wireless and have zero problems AND its cheaper!


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