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Rating 2/10

This is really ridicules tracking from Cowboom. i have purchased a MacBook in auction, when i received the product, i didn't like that with in 2 days i have returned the product back to cowboom. i didn't even know did they really sent me the right product with right configuration. after 3 weeks one of the CC executive called me and said "its not the same product which we shipped to you, we can't take back this". What the hack is this ? now i don't know what i should do. i appreciate if any suggestion how i can get my refund.

posted Apr-02-2012

A rep from CowBoom (a Best Buy Brand, Cowboom.com,has responded

“We apologize for any inconveniences that your concern may have caused you. We have reviewed the auction that you referenced on your review and we see that you were outbid by another bidder on this item. We do not have a system in place to raise bids on auctions. If there is a technical concern please provide us with the auction numbers in question and we will gladly look into this issue for you.”

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