We appreciate your feedback and apologize for any inconvenience with your order.
Our auto-reship policy is flexible and only set to prevent customers from "double-dipping" in discounts. Also, your order was shipped in a padded envelope based on the products ordered and location(less than 500 miles from the shipping origin).
To make up for the inconvenience, we will be shipping you out a multi-pack of the Bonies (instead of a single pack).
Please let us know if there is anything else that we can assist you with.