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New Guitar Rip Off

I ordered a new Fender Special Edition Stratocaster HSS Electric Guitar from their website advertised as brand new. After going thru some kind of buyer confirmation process after they had already deducted the purchase price from my bank account, I received the guitar in about a week but it was not brand new. It was either an out of box store display or a customer return. It was covered with fingerprints and the plastic film that protects the pick guard was all nicked up from someone playing it. Hair line scratch on the body and a visible repair where a chip in the lacquer finish was touched and buffed. The Humbucker Pickup pole piece screws were stripped and could not adjust string volumes. The neck was about 1/8 inch out of alignment. After one month of moderate playing ,the humbucker stopped working all together .Tell tell signs of pick guard mounting screw wear, which tells me that someone may have swapped the original humbucker for a faulty one. To say the least I am not a happy customer and am considering filing a complaint with the Better Business Bureau. As dealing with these people directly would be a waste of time since this was an obvious con job. I would not recommend buying anything from this place.

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