“I purchased a Dell Ultrasharp 2410 Monitor from Dell Direct. I received a confirmation, they charged my credit card and shipped the monitor. On the day of delivery, they cancelled the order and it was returned to Dell. I called Dell, and the runaround I was given was simply amazing. I had to contact customer support, they gave me a phone number to validation, who told me I needed to reorder, then they put my account on hold and nobody could help me. I repeatedly tried to get information and was unable to speak to anybody who knew anything. Finally the Tuesday after the order was cancelled I received a phone call from Dell about the order. They were astonished when I told them I was cancelling the order and wanted my money back. In the course of 5 days I went from respect for Dell to complete disdain.
I will never again recommend Dell to a friend or enemy. The customer service is completely bad and not worth the trouble. Buy from anybody else but them.”
“Newegg has the best customer service and pricing! I messed up an order for a computer case for a new build and Debra was helpful and understanding, she advised me that my order had already shipped and was on the way, faster than i had hoped. I don't go anywhere online but Newegg for my computer needs. ”
“I had been having memory issues with my system and was looking to replace the memory with Mushkin Ridgeback 998826. I could not find the memory anywhere except Ram Experts. I must say I have not had such great customer service in a long time. The customer service chat feature is excellent. I was worried about the heatsink size with my CPU heatsink and memory slots, they measured the width of the memory to make sure it would fit. The memory came fast (3 days)with their free shipping. Unfortunately the plastic package holding the memory was torn and I called their customer support. They were helpful and since then they have followed up with me several times to make sure everything was working. The memory was undamaged and passed memtest86+. So far the memory is working excellently and I highly recommend this company. They have good pricing for quality memory and excellent customer service. ”
“Excellent service, the Thermalright Ultra-120 Extreme RT 1366 cpu cooler was a great price and excellent shipping. CrazyPC was great with communication. I had no problems installing, everything works and keeps my cpu nice and cool. Definitely will purchase from CrazyPC again! ”