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Rating 6/10

customer service is a horror

I purchased and Planet Audio P9649BRC, after installation the bluetooth doesn't work.
I called for support and no answer, left message with phone # for return call and got no call back. Write an email for support and get no respond.
After the review. Sonicelectronix took it to the next level and resolved the matter. I hope that they will maintain this level of customers service.

SonicElectronix's Avatar
posted Jul-18-2017

A rep from SonicElectronix, SonicElectronix,has responded

“Thank you for speaking with us today, we are glad we got everything resolved. ”

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