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oskkitar50

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Rating 10/10
5/5

Awesome Experience, thanks Emily

i bought the MSI GE63VR RAIDER-075 customized with more ram and an additional SSD, the expected shipped is between 7 and 9 business days, so each time i was trying to get any status with someone of Sales Support, the response always was, "that is the regular process", the last days (9th business day) Emily attended my and told me that was a problem with the Ram, was not in the stock, so finally she told me what was happening, after that she was helping me to the get the ETA to be shipped the laptop, because i was in the city for a couple day, the enough time to get my new laptop, so apparently the time was not on my favor, so She made a huge effort pushing the team to help me to get the laptop in the time.

Now i got the laptop, it is awesome and running any game in full :)

Xotic PC recommended 100%, just push everyday to get an status of your order :)

Emily, YOU ROCKS :)

Thanks


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