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Rating 4/10

Product Performance was poor

I bought sandisk 8gb, 16gb and kingston 16gb flash drive from dx.com, i sold most of the items and it was returned, some complained the cannot use it to copy any file, while some said it can't copy heavy files, and some said there system did not detect the drive. I have since complained to them and they said i should create a video. How would i create a video with this complaints.

posted Sep-06-2017

A rep from DealExtreme - DX, DX.com,has responded

“Dear nzubechip,

We are sorry to hear this.

You can show us how the product doesn't work. If it is confirmed unusable, you can choose to send it back for free replacement or full refund(http://www.dx.com/Page-Conditions#return-policy). We will follow up your case via ticket DF801637B4BD482CB9033995CD22F1AA and find a solution for you there. Be reassured please.

Thanks for your understanding and patience in advance.

Have a nice day!

Best Regards,
DX Team”

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