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Rating 10/10

Rescue of a dummy

NewEgg Chat Customer Support. Best place to start when something goes wrong. My problem was created by me during a recent stroll through the NewEgg site when I found a great deal on a monster machine and a few hard drives. Well I bought them. Later, after it shipped I realized I messed up the order and did not submit a promo code. Zoe Y from NewEgg chat sure helped me out. Got that promo code credited back to me with only about 2 or 3 minutes of a chat effort. It was so simple I could not believe it. NewEgg continues to have deals followed up by service that's great. Been shopping there for more years than i can recall - never made a mistake like this but when I did - they rescued this dummy when I did not watch what I was doing. Well done.

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  Newegg.com (USA) Rating 10/10

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