DO NOT ORDER FROM THIS WEBSITE! I REPEAT! DO NOT ORDER FROM THIS WEBSITE
“I am not usually one to complain where customer service hasn't been great, as everyone is entitled to a bad day. However, the level of service received from this company has been woeful at best.
I placed an order for some kit needed for a mountain trek and OutdoorGB took my money immediately. I made them aware of the urgency of my order yet it still took 2 weeks for them to tell me that one of the items I ordered was out of stock!! They then offered me a different size instead (which obviously I didn't want seeing as most people order a certain size for a reason!!).
They haven't confirmed whether the other item ordered is available nor have they confirmed when I will receive my refund for the item which is out of stock. They are repeatedly ignoring my very direct questions about the whereabouts of both my money and my order.