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All 2 customer reviews

All 2 customer reviews

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Worth a Try

I've been shopping at Phytoextractum for around 5yrs now and have never been disappointed with there products or customer service.


Buyer Beware! I made two purchases one day apart. One i kept and one i requested a refund for the day after i made it. Long story short it took them 34 days to deliver the order i kept (a Sealy mattress and adjustible frame which as a 2 week estimated delivery date) and 17 days to refund my money for the order i cancelled. Keep in mind I had to send 4 emails and call 3 times before they realized they didnt have my credit card on file to issue the refund. If i hadnt pushed the issue i dont think they would even realized they hadnt given me a refund. I will say customer service is very nice on the phone and they did give me back 5% on my order bcs i had to wait so long for it to be delivered but out of the 4 emails i got one reply. All in all if your a patient person and are on top of your business i recommend US-Mattress if not buy local.

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