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mookiemu

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Rating 2/10
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On August 12th I ordered a dual opteron socket F motherboard with 2 dual core opterons, and 4gig of ram, from Monarch computer. After several weeks of waiting, I called them up and they told me that the mobo I ordered was discontinued! When were they going to tell me! The salesman, who no longer works there told me that he had another mobo that was identical to the one I ordered and he could order that one for me. I was leary at first because I usually research every purchase carefully. They didn't have the specs for the new mobo on their website so he read me the specs and assured me that it was a great mobo. told him that it would have to work with the brand new $2000 quadro fx 4500 that I had just bought. The saleman assured me that it would even though it wasn't an nvdia chipset. I agreed to get the mobo he recommended it was a Supermicro H8DA8-2. after another month of waiting, the mobo finally arrived fully set up with the opterons and the ram and it was incompatible with my $2000 video card. The salesman and I spoke to the manufacturer together and The representative from supermicro told us that the board was not compatible with my video card and that there were no drivers. Monarch gave me an RMA number for the whole setup and told me to go on the Tyan site and pick out a comparable mobo and they would get it for me. i picked out a board from the tyan site and the monarch represenative said he would get it to me. Two weeks later still no mobo. finally I called up and we both agreed we should just cancel my order. On December 8th, my order was supposedly cancelled. It is now January 22 and I still haven't gotten my money back. We're talking $2,000! I've emailed them repeatedly and have received no reply. I've tried to call but can't get through to anyone. I'm hoping I can get my money back through my credit card company.


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