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Rating 2/10

Have a rebate with them since April 2010 and they are not responding to my inquires. This company has sank to the lowest level.

Rating 2/10

I bought a CPU from them and paid with paypal. My acoount got chargerd a day later and I received a traking number with UPS. The day after that I received an email with some BS that they asked the UPS to return the item and they will refund me back immedietly. Trying to understand the possiblity of price mistake I didn't complain. But it is may 26 and still no refund. I may have to file a complain to get my moeny back. very very disstaified.

answer to compusa answer:
well I get my refund for the item the they after I wrote this review! but they didn't refund the shipping. I had to call and they told me that they will refund the ship[ping part as well. It showed up on my account the same day!!!

posted May-27-2008

A rep from CompUSA / Systemax, CompUSA CS,has responded

“Dear Customer,

Our records show the return was processed by our warehouse on 5/23. Refunds for returned items typically show on the customer's account within 5-7 business days of our warehouse processing the return. You should find your refund from us in a matter of days. We apologize for the inconvenience.


CompUSA.com Customer Service”

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