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mlsgs

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Rating 2/10
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Sellers, beware of ebay.. Your rights are compromised!

It took 15 minutes for ebay to review my newly opened case against a buyer and made a decision on their favour. This is how much time they spend to review potential fraudsters. Not to even say that they keep sending automated emails such as "Rest assured, we are here to help you".

I sold an iphone to a buyer who claims that my item had extra faults that were not listed and was being abusive and asking for more money. Upon checking his feedback for others, there are claims that all electronic items he receives are faulty. Even I can understand that he buys and sells iphones and then asks for partial refunds from all sellers, however Ebay representatives won't even try to investigate his account. What are the odds of one individual having so many faulty items arriving to his door?

Getting anything done through Ebay website is hard, either because each chat team is unable to process anything or they just have regimented processes.

Forget about ebay, they are totally disappointing. There are plenty of other platforms where sellers' rights are not totally undermined, such as Depot.


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