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mjm1971's Avatar

mjm1971

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Rating 2/10
1/5

DO NOT BUY FROM THIS COMPANY...NO MATTER HOW CHEAP THEIR PRICE

Once you have a return (in my case, damaged goods), you're on your own. Rakuten simply opens a "ticket" tells you "Here is the seller's number, go call them and figure it out, SUCKER! LOL LOL LOL (cue evil villain laughter here)" Once they get that money from your credit card, they are outta here faster than you can say "WTF just happened?"

I sure wish I read the HUNDREDS of terrible reviews left by other shoppers, or perhaps the 171 NEGATIVE REVIEWS LEFT ON MY LOCAL BBB WEBSITE. It's so bad, I almost have to laugh.


Rating 2/10
1/5

Nothing delivered.

No communication.

Nothing.

PetCareRx's Avatar
posted Aug-06-2013

A rep from PetCareRx, PetCareRx,has responded

“Thanks for your feedback. It was a pleasure speaking with you today. We are so thrilled we could work together to reach a resolution. If you have any additional questions or concerns please contact us at 800-844-1427 our customer service department is waiting to assist you. Thanks so much for your feedback, and for allowing us to add a little love to your pet's world.”


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mjm1971's Stores Reviewed

  Rakuten Rating 2/10
  PetCareRx Rating 2/10

mjm1971's Least Liked Stores

  Rakuten Rating 2/10
  PetCareRx Rating 2/10