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melam-41431

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5/5

Wonderful furniture, equally wonderful customer service

We never thought we'd buy something so important as fine furniture on-line but these arrived quickly and are absolutely beautiful, so well-crafted and very elegant; the leather is butter- soft and the couches and chair are extremely comfortable (they put a lot of thought into how much & what kind of stuffing so that the seating is somehow both supportive but comfy enough that we never want to get up!). We are completely thrilled with each piece. AS important to us, the service at ARTICLE is phenomenal every step of the way. The delivery team made a small nick on one of the sofas and the customer service didn't skip a beat: they were super- responsive and pleasant over email, offering us every option (we finally exchanged) and with zero hassle. The quality of the furniture PLUS the dedicated customer service (something we truly value, especially when purchasing online) made the whole experience positive and makes this company stand out. We will buy with them again and unequivocally and enthusiastically recommend them."


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