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Rating 10/10

Absolutely Phenomenal!

So I wanted a laptop with a few slight variations from what I could normally find it with: better SSD, HDD, more ram, but nothing too extreme. I stumbled on XOTIC with the exact laptop I wanted. Not only did I get exactly what I desired (and a bit more in the personalization department) but the service and timing was beyond recognition. I even had a snag where apparently one part of my design wasn't possible, and was immediately connected to a real person who emailed me and requested a refund while being incredibly professional and supportive (Thanks Landon Y!). Shipping was great, condition so far is perfect, I will certainly be back!

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