“Poor customer service. 3 year customer with them and when i got an order of the same coffee i always drink that tasted like dirty socks they said if i found a shipper and paid to send it back tho them they would decide if i get a refund on my purchase but would NOT get a refund for my shipping costs. they sent the turd coffee not me. I found ebay and great sellers who care about you as a customer and who will make it right for less money. Roxanne obviously should never have any contact with customers and is better suited for sorting widgets in a basement somewhere. She has to be kin to someone who needs to fire her.”
“Do not order anything that may be backordered they suck att that and just lie and blame everyone else for the problem
additionally I ordered 3 identical pair and got free shipping, they only had one pair but would not ship that one while waiting on the other two tocome in. They have sat on my money and my pants for 3 weeks now and customer service (real joke) will do nothing but promise 5 more days then you can get your pants.
Normally not a big deal but i lost 40 pounds as of 3 weeks ago and really wanted to get into the smaller size MISTAKE to order anything that i needed from this company
I have ordered from them several times in the past and not needing customer service (no back order) was pleased but not now I am through with the non caring attitude of this company BUYER BEWARE. I am done with their promises and lack of concern..”