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Rating 8/10

Happy with Vitacost

My recent order arrived on time, the only problem was, the lid on the lavender oil was cracked, and the oil was 3/4 gone.
I contacted Customer Service. I explained what happened and they put another bottle in the mail that day.
I will continue to shop with Vitacost.

VitacostCS's Avatar
posted Mar-07-2018

A rep from Vitacost, VitacostCS,has responded

“Your feedback is so valuable to us! Not only because we love hearing from you, but it also helps us grow as an organization. Thank you so much for your kind words! I am delighted to hear that you are happy with your experience with us, we aim to keep it that way! I also would like to share with you our customer service portal where you can request a refund, return, replacement, track your order and access our entire library of information! Please Visit: www.vitacost.com/service. ~ Customer Service

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