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Rating 2/10

I ordered a white's search coil, 3 days later I received an email saying unfortunately it was out of stock and they would try to get it in and delivered a.s.a.p. after a week and still no email, I called customer service they said it should be coming in this week, another week later still no email I called again and they told me the same thing, another week passed and same thing. A month later after placing the order I still had not received an email or the coil, I called customer service and guess what they told me the same thing that it should be coming in this week, well I decided to cancel my order, which I did, the rep. told me to call back later in the week and maybe they would be in, I did and still no coils. I have only had one other experience with Kellyco and everything went fine, maybe it's because the coil comes from another country? I don't know but having an update on their website that they are out would have been nice or maybe when I spoke to the rep. to cancel the order he could have offered free shipping( which was only $8) I am not sure if I will order from Kellyco again.

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