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Won't honor Premier Membership offered with Amex card approval at checkout

I have been buying with Newegg for a few years now. I am trying to use Amazon less, and want to get other merchants in my business. So I got a new Amex gold card when checking out a month ago or so. Amex had to call me to verify it was me as part of their security protocol. So where is my free newegg premier membership, as offered? Shoprunner came forth and gave me a free year. Ahhh, but Newegg said that because I used offer a few years ago, they wouldn't honor the new offer. So I have $1800 worth of computer parts I need, and well, I won't buy from them unless they honor their offer. New card, new game.....If you are newegg, case#2684659, I believe the man's name is William. Perhaps he is gone now???

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