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Rating 10/10

Top product from a company that sets the bar for standards.

HID is one of two companies, I have been able to find, that offers a warranty cpu delid in certain laptops. For those that may not know, this is a procedure that will reduce cpu temperatures allowing them to perform better and last longer. In laptops that do not provide the option for a delid, HID will still go above and beyond to make sure your product runs better than OEM. Think of HID like Hennessey, Shelby, or Ruff for cars with the exception that not only are they going to make your machine perform better they will also help it last longer. They engage with the community and their clients better than most companies I've dealt with and do so with a passion in their products. Their recommendations are based off of personal needs rather than company profits and they are patient and knowledgeable so you feel confident that you've made the right choice in product and provider of service.

Their service is so outstanding that they've earned loyal clients who are willing to spend hours of personal time helping others set up their laptops selflessly so we can fully enjoy our product. That builds an incredible community. For a company to be at the center of such an event speaks to a greater extent than I can give credit for. Needless to say, I'm not just a happy customer, but a grateful one.

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