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Poor customer service.

I ordered a speaker on July 6. Found it for $25 less at Amazon. Called on July 7 to cancel and was told there would be a restocking fee because it was already in process and was shipped from the supplier. Called on July 11 and was told the order had been canceled because they could not get the speaker. Said they had sent an email but it never arrived. Based on other reviews, I question whether it is true. My amazon order will arrived in two days.

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