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Rating 2/10

The long and short of this story is that I ordered a computer, it was never received. I emailed, I called (from Italy - military), and waited and waited and waited. I never received either a refund or a computer. I then got JOSEY on the phone and he, being the EFFICIENT CUSTOMER SERVICE ORIENTED person he is, and I worked out a deal; SB would send a new computer to me for the difference in cost. When the charges hit my credit card, I was charged the full price AGAIN!! So I emailed...here is JOSEYs response - I quote: "YOUR order was shipped on the 5th of this month and we did gave you your refund so it should be a few days". That was one MONTH ago.
I did get the computer, I did NOT get my $154 refund.
This organization is a RIPOFF company. They are theives...I suggest that any military people out there avoid this scum like the plague. For you civilians...well, I think you get the picture.

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