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Rating 4/10

I have purchased few items from their website for my little one, and they arrived quickly enough. However, when I attempted to return some of them, I realized that I do not have a prepaid UPS shipping label enclosed. So, I send an email to the customer service explaining situation, and their respond was outstanding. Quoting from email: "The DisneyStore.com only send prepaid return labels when its an opportunity on our end...". Insanely ridiculous customer service, when their website says otherwise. I would not recommend to order from DisneyStore.com never ever!!!

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