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kdcopeland

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1/5

Disappointed

I ordered front struts for my Infiniti M 35, I agreed to pay the price that was listed on the site. After ordering the struts. I received an email stated the price has increase $60. I had to pay the additional $60 before they would send the struts. The customer should paid pay the price on the site.


posted Jul-20-2018

A rep from InfinitiPartsDeal.com, Luis-Customer Care,has responded

“Hello,
We apologize for any inconveniences caused. The part numbers you initially ordered are no longer available from Infiniti. The additional charge was for the superseding part numbers. Rather than cancelling orders for situations such as these, we give customers the option if they would like to proceed with the most updated part numbers at the price related to the new part numbers. Again, we apologize for any inconveniences caused.


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