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Rating 4/10

Poor Service

Knoxville location at Kingston Pike/Northshore is either under-staffed or not efficiently run. This seems to be regardless of time of day. Have a difficult time reaching the pharmacy via phone (was just on hold for 17 minutes before I gave up). Always have to wait a long time on prescriptions. I was about to have surgery, and my doctor called in a prescription I needed for my surgery, a rush. Walgreens not only did not rush it but did not have it ready when they said they would. I almost did not make it to my surgery on time. Finally, this location is never friendly.

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