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Rating 2/10


I sent in many dvds. Their website says payment will be made a day after the items are received and reviewed. I had placed a note in 1 of the boxes that identified items I did NOT ship. They received the items on Oct. 10th. On the 12th, I emailed them asking status. NO response. Same thing for the next few days. So I emailed the Better Business Bureau on the 16th. Oddly, Decluttr contacted me the same day. Told me some items were missing from the order. So, I got **** because I put a note in the box. So, they notified the warehouse. Here I am on the 19th and still no payment and no response. I contacted the BBB AGAIN. Awaiting response

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