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Rating 2/10

Product Ok, but poor experience. Customer service is either incompetent or intentionally misleading. Had to file a credit card dispute to get a refund for an item missing from our shipment; became tired of the non answers I received from customer service for a week. FYI, it will likely take weeks to receive tool kit after purchase of fence. We decided not to wait and purchased the required drill bits and guide elsewhere. Had to follow up on every detail; very poor communication from Web Direct Brands. There are a lot of other options for pool fence, I don't recommend this one.

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