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Rating 2/10

Placed an order online Jul. 21st, credit card got charged Jul. 23rd, receiving shipping info. Jul. 29th, but tracking number shows "Electronic Shipping Info Received" for more than two weeks. Never got the item. Tried to contact the CSR for 3 times, only one response, very slow, not helpful at all. Have to call credit card company to cancel the charge. The item I am trying to purchase is a free-after-rebate item with a submission deadline one month after purchase. Go figure yourself what might be the reason. Will never buy anything from them again.

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