“What can I say .. Ordered the Xenium Ice on 10/28 and recieved on 10/29. That was with standard delivery. Chip is installed and working perfectly. Same day shipping, next day delivery because it shipped from IL, awesome! I will shop here again for my next console/mod needs!”
“Ordered a Thermaltake P4 Spark 7+ Xaser CPU HSF. Ordering was as simple as it should be, and product was at a very good price. Recieved HSF thru USPS (faster than UPS, im in Ohio, recieved the product in 3 days). I opened the package, but the HSF was missing the retention clips to hold it to the motherboard. A call was made to Pham, I talked with a very nice guy, explained my situation, and the clips were shipped that same day (friday). I recieved the clips on Tuesday thru USPS, again, fast and effortless. I HIGHLY recomend this company to ANYONE. They are a light in a dark world of ordering computer parts over the internet. Thank you PHAM, you have my business over and over again!”
“My troubles began when trying to purchase a P4 2.4Ghz CPU. Xtreme Gear (more like Xtreme Rip-Off) had a good price for the CPU. My order was processed and money taken out of my account, but the CPU never shipped. I called and called and called, but no answer. I emailed a few times, NO replys (until I told them I would take legal action if they did not refund my money) until recently. Im suprised a company like this is still around, horrible service, rude people, and being on hold forever is not very fun. I would aviod these people like the plague, they have been the WORST company I have ever tried to buy a product from in my life. I would never buy another product from them. These people are idiots and have no CLUE howto run a business. Dont give them your money, b/c I still have not gotten mine back as of yet, but they have one more day. Xtreme Gear .. more like RIP OFF.
Update : 1/10/03 I called Xtreme Gear again because I still have not been given a refund of my money. I got in contact with a woman named Lydia, she told me that they had been trying to reach me all day. I know this is a load of crap because as most people do anymore, I have caller ID, and their name DID NOT appear ONE time in my caller ID. She said that there had been a "mix up" and my refund had been forgotten about. Sure its a mix up, thats all this company is able to do.
I finally got my money back. I almost had a heartattack when I found that they had actually processed my order on the night they said they would. I still will never order from this company, terrible people.”