“We are very sorry to hear you were unhappy with your recent shopping experience. We apologize for the inconvenience and frustration this issue may have caused you.
Most in-stock orders ship within 1-2 business days from our warehouse based in Illinois. OpticsPlanet’s FREE Value Shipping offer uses a variety of reliable shipping carriers to ensure your order is delivered in a timely and secure manner. Once you place an order, the most efficient carrier is automatically selected based on the destination, size, and weight of your package. It typically takes 5 to 10 business days to receive your order with our value shipping option; however, allow up to 14 business days for final delivery. OpticsPlanet also offers express shipping methods for faster delivery.
We hope you will allow us another chance to exceed your expectations. If you have any further questions or concerns please feel free to email us at firstname.lastname@example.org and we will be happy to assist you!