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Rating 2/10

J-List is painfully slow at processing orders and their customer service comes across as snarky and unhelpful. I ordered a video game that was listed as in-stock, and it took over two weeks to be shipped after my card was charged. That is absolutely unacceptable.

It's a shame, too. J-List stocks a lot of interesting stuff and does a wonderful job with the site's presentation, but it's obviously a disaster behind the scenes. Not recommended.

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