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Rating 10/10

They made it right and I am happy

I travel every week for work and needed a light, but powerful gaming laptop (my prior generation was just barely underpowered for VR at home). I thought about getting a stock model on newegg and then upgrading the components myself, but I would always worry that I missed something. Plus, who has time for that?

Initially the product shipped without working USB ports which was a disappointment because of the premium price tag. But XPC was very responsive, paid for the return round trip and fixed it (loose cable) and shipped it back out the SAME DAY they got it.

I chose XPC because they are US-based and they stand behind their work. I ultimately, was not disappointed.

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