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Rating 2/10

Midnight Box does not respond to emails or messages sent to their Facebook page, or posted directly to their page. I placed my order over ONE MONTH AGO, and they have not delivered it yet and will not respond to my status inquiries. Additionally, they took my money on the day I placed the order. No attempt was made on their behalf to correct the situation. They simply don't care. I have been a Midnight Box customer for many years. Sadly, those days have come to a close. I will not be doing business with them at any point in the future, and I cannot encourage anyone else to do business with them either.

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posted May-30-2014

A rep from MidnightBox, MidnightBox,has responded

“Thank you for your feedback. Your order was delivered on 4/28. You will be emailed shortly.”

Rating 2/10

Customer service is TERRIBLE. No communication from the seller. I needed these parts in a hurry and paid an extra $10.00 for 2/3 day shipping and after 6 days without communication from the seller my order had never been processed. I had to cancel my credit card in to keep them from billing me. I read another review on this site and decided their experience was almost exactly the same. Never again.

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