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Rating 2/10

This company is not doing their business at all. I ordered a new Tape drive on May 3rd. After one week, I got an old one, dirty, no box, parts loosed. I called them. They shipped me a new one with new charge. They also have UPS picked up the old tape drive twice. But some of their people refused it twice. I made tons of calls. Now after 1.5 months, the old tape drive is still here. No any money back. I called them, they told me they would have UPS pick it up. No UPS people appeard these days. I just called them again, they said they will schedule another UPS pick up. But after dealing with them so many times, I really don't count on their words. I just regret that I did not read some of the customers' comments here before I placed the order.

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