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jdill829

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Newegg.com (USA)

5/5

Great service

Bought some pc parts and I ended up buying a mini itx case for a mid tower build so I needed to return the case. Well I tried to contact them during shipping but their txt service was down but the day I got the product they texted me. At this point I had already decided to keep the product because the return shipping was basically the price of the case but the customer service representative that texted me got me free return shipping and waived restock fee because I hadn’t opened the box. I’ve had an excellent service with Newegg the only downside is the don’t deliver products on the weekend


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