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jchiccarine

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Xotic PC

5/5

Xotic PC - Great Service, Beautiful Product

I ordered an Xotic PC G6 Viper with a GTX 1080ti, i7 7700k processor and many other great features. During the waiting process, I changed several things and realized that I did not opt in to several freebies (such as RGB lighting). Even though they already had my order and I had already supplied my card info, they went above and beyond to make sure that it turned out exactly as I wanted it. They gave me the RGB lighting for free, as well as some other freebies (tshirt, mousepad, mortar mouse). They even upgraded my graphics card the day i requested it. All in all, it took about 25 days to be built, shipped, and arrive. It would have been even shorter, but the shipping/packing machine malfunctioned adding a few days to my wait time. Throughout the process, they even have a progress meter telling you which phase your unit is in (inventory gathering, build, paint, ship, etc). Overall, I am very happy with how it came out. When it arrived to me, it was neatly packaged in such a way that Xotic pc used bags filled with foam that hardened to match the form of my pc. My experience was wonderful with every person I talked to (especially Jake M. who went above and beyond for me several times). The PC turned out beautifully and I will definitely order from Xotic again in the future! Great Service and a beautiful product all in one package!!!


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