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jcballin

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Rating 4/10
2/5

I ordered a dining table set for 6 people on 7/17/2015. The item was in stock but did not ship till 5 weeks after my order date, which is way too long of a wait for something in stock.... On the delivery date, the driver just never showed up... After calling customer service the next day, they offered some lame excuse about the truck getting into an accident. I felt it was just a cover up. I was very dissatisfied with the level of service because they spoke in a tone as if nothing happened and it wasn't a big deal that I had taken time off work and waited at home during that damn 4 hour window. The product finally came and I was fortunate it was not damaged or missing any parts. That's why I am giving them 2 stars instead of 1. Customer service was horrible though. Don't Order for them.


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