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jbregman

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Rating 2/10
1/5

Defective Product followed up by terrible customer service

I ordered 2 mugs off of this site for $30. 2 months later the 76ers logo falls off of one of them. These mugs without the logo would otherwise cost 25 cents. I messaged their customer service about this and they told me to wait 2-3 days. I wait 4-5 days and get no answer. I message them again and it's the same thing, I wait a week and again nobody gets back to me. I message them a third time and they now tell me that the 90 day policy for returns has passed! They made me wait out the time for their policy to expire... ridiculous, I am never going to buy anything from them again.


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