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All 4 customer reviews

All 4 customer reviews

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SCAM: Two months and no item. Plus their website is dead

I ordered a refurbished Apple Magic Mouse in mid-December but it's now February and it never arrived. I get no response to my e-mail and their website is down. I'll be disputing the charges with my credit card company.


(Yugster asked me to write this review but that doesn't affect what I have to say. It wouldn't be a fair review otherwise.)

I've been a Yugster customer for years and overall I'm happy with the prices and products. Everything is just as described and arrives when they say it will. The few times I've contacted customer service they've been very helpful and responsive.

My only complaint is their daily e-mail ads tell you the percent discount for each product but rarely the actual price. If they included prices I'd probably buy more from them but I usually read their email while commuting on the subway where there's no cell signal, so clicking through each item isn't an option. If they'd fix that I'd gladly give them five stars.


I ordered a cable that said it was compatible with the iPhone 5 but didn't mention the 5s. A few minutes after that I found another cable on the site that said it worked with the 5s so I e-mailed customer support. I heard back from Natalie who said she wasn't sure if the first cable worked with the 5s so she offered to cancel the order and refund it no questions asked and with no restocking fee. I ordered the second set of cables and they've worked like a champ.

Good prices, good support, good products. Three thumbs up.



Great product, great price and it arrived very quickly. Aces!

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