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j-72901

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eBay

1/5

What a Waste

I began as a Seller and as a Buyer on Ebay, back in the early 2000s. It was a fantastic market arena in the early years. Not now. I just spent 1 1/2 hours intermittently waiting and then speaking to various individuals in the Philippines. These alleged skilled Ebay staff, kept repeating their scripts, reiterating their same questions over and over, sending me to other departments who pulled the same thing. Result, what should have taken no longer than 2 minutes to resolve my two small issues, ending up with me finally having to hang up in no hope for professionalism.

Great Management Ebay-- now in 2018, you are wasting your money paying individuals in Asia to have fun not doing anything for the customers and sellers who are supposed to be your reason for being. Instead, allowing a staff to get pay for play!


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