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e.g. Such as Newegg | browse by category or see best/worst

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Rating 10/10

Recently ordered a SSD from Newegg and it appears that UPS lost the shipment because the tracking # stayed with "OUT FOR DELIVERY" but each day it never arrived. I contacted Newegg customer service and they were very helpful in putting through a claim for a refund. I reordered the SSD after that and it arrived on time. However, Newegg sent me an ad stating that the drive was $33 cheaper with a promo. I contacted customer service again and they issued me a customer care gift card valued at $33. They were very accommodating and did their best to resolve the issues. I will continue to buy from them with confidence that they will fix any problems if they occur. I still have my Newegg store ID card from the 1980s.

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