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htauthority

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This is in reply to our review from October 2008, to receive negative feedback from an unknown poster is not exactly fair. If we know a customer is coming we make sure to be available to not let anyone come for nothing, this is obvious. Who would run any type of reputable business, speak to a potential customer over the phone, know he or she is coming then not be there on purpose? However as we always specify over the phone, we do appointments only. Hope this clears up some confusion. Our business is run from home, we are not a typical store front, this customer would know this from our phone conversation. In other words in our opinion this review is unfounded. And we are answering this review as neutral as we could possibly be...We take very good care of our customers and we will take a defensive position in regards to this review hence the reply!


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