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Rating 2/10

Never again will I order from nba store

I ordered two blankets for my kids for Christmas from the NBA store okc thunder blanket was perfect but the Chicago Bulls blanket was a cheap blanke I have ever seen when call your customers service I wait for a hour before I could get through. When finally reaching a customer service rep .. I was treated very rudely she said it was my fault for ordering two different blankets I told her I thought Chicago bulls blanket would of been better quality because the price was mark 29.99 but on sale for 19.99 she told that was a lie the blanket was not on sale and it was a 20 blanket . Which is a lie I will be sending a snap shot of the item list on sale and the original price. I will never be ordering form this company again and I except a full refund except for the five dollars return that your customers service rep threatened me with even though my invoice said hassle free return policy I will also be blogging about my experience online through twitter and Facebook letting everyone know how poorly your company has treated .. not to mention now I have nothing to give my child for Christmas .. thanks a lot nba km..

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